Any damage to product in transit MUST be documented. La Belle uses heavy weighted boxes to protect our products and rarely sees an issue with product safety, but in the off chance there is please make sure to reach out and include imagery to support the damage. La Belle Perfumes must be notified (or guide if used) of any delivery issues within 7 days of confirmed delivery provided from the courier (based the tracking provided at time of shipment). If you do not have any issues with delivery, mainly such as stolen after delivery, you may deselect the guide option which cost is approximately 1% of value. Theft and stolen after delivered will not be covered when confirmed delivery (final delivery scan) to the requested address is provided unless GUIDE PROTECTION was selected at checkout. For large orders UPS Ground will be used for transit which could take 1-7 days (longer if further from Florida). UPS 2 Day takes 2 business days for transit, USPS can be 2-8 days (next day for local Miami deliveries). Upon your orders shipment you will be emailed a tracking number to view its transit, via UPS or USPS. Orders are picked and processed 1 day on average. Our reviews are by our own paying customers and average 5 star while being A+ Rated by BBB since 1985! Delivery All fragrances are 100% Authentic with money back guarantee. Read the full Click & Collect instructions.SHOP WITH CONFIDENCE. Please note: This service is currently unavailable.Īt the checkout, just select the Click & Collect Makati option. Re-delivery can be arranged and a fee may apply. Parcels will be held for seven (7) days and after this time, unclaimed goods will be returned to our warehouse. When your item is packed and available for pick up, we will notify you by email or SMS. We offer a free Click & Collect service at the Makati Store. Please note that delivery in some remote areas may take more time than usual and may incur higher transport rates upon checkout. From time to time we may also be affected by public holidays, during which dispatches recommence on the next business day. As many of Rustan's products are high-quality items, we want to take care handling and packing orders. We aim to process your order within 24 hours or less, Monday to Friday, and have it delivered to you within our transit times shown here. Free shipping is available in Metro Manila and nationwide deliveries. This applies to single-purchase orders, regardless of the amount of actual items. We offer free shipping to all orders amounting to ₱5,000 and above. Read our complete information and instructions on Exchanges and Returns. In case you are not able to receive your parcel when we arrive, we leave you a note to inform you when we'll be back to deliver a second time.Īffordable delivery rates are shown at checkout corresponding to your address and order size. We notify you upon dispatch so you can track your parcel. The total transit time for your order is dependent on your location and during holidays and weekends, we may expect a larger than usual volume of orders which may take longer to dispatch. Our transport partner delivers from Mondays to Fridays, between 8AM and 5PM. We offer door-to-door delivery across the Philippines to your home or office address.
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